Certified Pro

Required GDI Commercial Certification Questionnaire

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Completing this questionnaire is an important step towards the completion of the GDI on-line training and means you are one step closer to becoming a Commercially Certified GDI representative. In order to ensure that each Certified GDI representative is prepared to successfully and professionally market Xp3, we have created this important questionnaire. Each distributor must successfully answer the questions below, so we encourage you to use your notes or watch sections of the videos again if you aren't sure about the answers. If you have any questions, please contact Tom Spudic by emailing tom@partnerwithgdi.com

Q.1

Please Enter Your First And Last Name Below *

First Name

Last Name

Q.2

Please Enter Your Best Email Address Below So We Can Contact You Regarding This Form *

(e.g. john@example.com)

Q.3

Please Enter The Best Contact Number We Can Reach You At Regarding This Form *

(e.g. 1 201-234-5678)

Q.4

Please enter today's date below: *

MM
/

DD
/

YYYY

Please answer each question below by choosing the response that BEST answers each question!

Q.5

True or False: Becoming a GDI Certified Rep requires completing the online training modules? (Module 1 - Video 1) *

a) True
b) False

Q.6

Which of the following items listed below is NOT required to complete the GDI Online Training program? (Module 1 - Video 1) *

a) Registering companies on the "GDI Do Not Call List"
b) Completing and returning the "GDI Code of Ethics"
c) Completing the GDI questionnaire
d) Completing the 3 video training modules

Q.7

Which of the following best describes Xp Lab? (Module 1 - Video 2) *

a) Xp Lab is headquarted in San Diego and currently sells Xp3 in over 25 countries. Xp Lab also has numerous clients on the Global Fortune 500 list. Xp Lab is the leader in fuel additive technology with a proven track record of solving fuel related problems.
b) Xp Lab was founded in 2010 and is headquarted in Minnesota. Xp Lab has multiple products that help commercial companies to scale their businesses by protecting their engines and equipment.

Q.8

True or False: GDI is located in Maple Grove, MN and was founded by Randy Teinert. GDI is the sole master distributor of Xp3 in the USA. (Module 1 - Video 2) *

True
False

Q.9

True or False: The main types of fuels you will likely encounter are gasoline (including ethanol), diesel and biodiesel, and heavy fuels. (Module 1 - Video 3) *

a) True
b) False

Q.10

True or False: Ethanol fuels generally provide better fuel economy, produce more energy, and do not have issues with phase separation. (Module 1 - Video 3) *

a) True
b) False

Q.11

True or False: Cetane number is a rating that is used for gasoline fuel to tell how easily the fuel will combust during compression. (Module 1 - Video 3) *

a) True
b) False

Q.12

Which of the following choices below best describes the DISADVANTAGES of biodiesel: (Module 1 - Video 3) *

a) Biodiesel generally produces less emissions and is a natural lubricant. It also is a renewable resource.
b) Biodiesel generally has more issues with water, gelling, and slightly less energy output

Q.13

Which of these is NOT one of the six common problems associated with fuel? (Module 1 - Video 4) *

a) Combustion
b) Lubricity
c) Water Issues
d) Cold Weather
e) Transportability
f) Emissions
g) Degradation

Q.14

True or False: The process of removing sulfur from fuel reduced emissions and actually improved lubricity of the fuel. (Module 1 - Video 4) *

a) True
b) False

Q.15

True or False: Water can cause serious problems in diesel fuel and lead to engine damage because of things like microbial contamination and injector damage. (Module 1 - Video 4) *

a) True
b) False

Q.16

True or False: Gelling occurs when the fuels when the parafin wax crystals begin to crystallize as the temperature of the fuel drops below freezing. As the temperature continues to drop, the fuel continues to crystallize to the point where it becomes unable to pass through fuel filters causing the engine to be inoperable. (Module 1 - Video 4) *

a) True
b) False

Q.17

Since 2007, various laws have been passed including a mandate for ultra low sulfur diesel and additional emissions reduction equipment. Which of the following are two types of common emissions reduction systems/equipment: (Module 1 - Video 4) *

a) ECU and SCR
b) EPA and OEM
c) EGR and SCR

Q.18

True or False: When diesel fuel is stored in tanks or equipment, over time it reacts with oxygen and begins to form gums/varnishes. (Module 1 - Video 4) *

a) True
b) False

Q.19

Which best describes the connection between today's fuels and engines: (Module 1 - Video 5) *

For the most part, fuels and today's engines are working at optimal levels, so fuel additives provide little to no benefits.
Even though fuels and engines are being improved, they are still not perfect. Because of that, additives provide the end user more protection against fuel related issues and help keep their equipment running better and longer.
Fuel additives are an important and provided by fuel suppliers, so the end user really doesn't need additional additives to protect their engines.

Q.20

Which of the following is NOT one of the 6 main categories of fuel additives we discussed in the training? (Module 1 - Video 5) *

a) Detergents
b) Dispersants
c) Lubricants
d) Microbiocides
e) Cetane Boosters
f) Flow Improvers
g) Metal Conditioners

Q.21

Xp3 belongs to which fuel additive base clasification: (Module 1 - Video 5) *

a) Petroleum
b) Toluene
c) Synthetic and Organic Compounds
d) Alcohol

Q.22

Which of the following is NOT a benefit of Xp3? (Module 1 - Video 6) *

a) Reduces toxic emissions
b) Stabilizes light and heavy oils
c) Decreases fuel consumption
d) Disperses water and is an effective biocide
e) Has a detergent and antioxidant effect
f) Provides cold weather protection
g) Reduces maintenance costs
i) Improves lubricity and extends engine life
h) Extends engine warranties

Q.23

True or False: Xp Lab's website has numerous case studies and lab tests that will help you to support the claims we make about the benefits of using Xp3: (Module 1 - Video 6) *

a) True
b) False

Q.24

Which of the following are important safety tips regarding your Xp3 demonstration kit and demo process? (Module 2 - Video 3) *

a) Store your Xp3 demo kit in well ventilated area and upright
b) Always have a small fire extinguisher when doing any demo
c) Always use long handled lighters and wear protective gloves when doing an Xp3 demo
d) Always perform a demonstration in a well-ventilated area like a garage, mechanic shop, or outdoors.
e) Never to a demonstration on anyone else's furniture or equipment that can be damaged by fuel or fuel additives (bring a small table)
f) All of the above

Q.25

Which of the following best describes the Xp3 demonstration (Module 2- Video 3)? *

a) The Xp3 demonstration is designed to showcase some of the benefits of Xp3 including antigel protection, engine lubricity, and stabilizing light and heavy fuels.
b) The Xp3 demonstration is designed to showcase some of the benefits of Xp3 including ecological impact, water dispersion, and how water dispersed by Xp3 combusts without the fizzle and popping experienced with other additives.

Q.26

True or False: Our goal as GDI reps is to help each client prove the benefits of using Xp3 by establishing a "baseline" of the variables they want to improve and then working with them to develop a plan/process to prove Xp3 is delivering using a "before-and-after" comparison. We do this process to help them feel confident in being a long-tern client who uses Xp3 in all their fuel and equipment. (Module 2 - Video 4) *

a) True
b) False

Q.27

Which of the following is NOT one of the benefits of Xp3 that we can help our customers to track: (Module 4 - Video 4) *

a) Improved lubricity and extended engine life
b) Reduced emissions
c) Improved power and performance
d) Addressing water in fuel
e) Extended engine warranties
f) Increased fuel efficiency
g) Improved cold flow and anti-gel

Q.28

True or False: Used oil analysis is a great tool to prove the internal benefits of using Xp3 including increased lubricity which extends engine and oil life. Also, used oil analysis can help prove improved combustion which is measured by soot analysis. (Module 2 - Video 4) *

a) True
b) False

Q.29

True or False: There will likely be times when we will encounter people who say that fuel additives do not work and are negative towards us. All we have to remember is that we are simply looking for "Beth" or "Bob" because they want (and need) to do business with us. (Module 3 - Video 1) *

a) True
b) False

Q.30

The "GDI Code of Professional Ethics for Acquiring Commercial Accounts" is an extremely important part of ensuring the professionalism and integrity of our sales team. The document is located in the "Module 3" documents folder, which can be downloaded directly to your computer. Each GDI representative is required to: (Module 3 - Video 2) *

a) Review, sign, and forward a signed copy of the document to GDI as part of the requirements for the online training portion of the GDI certifcation
b) Review the document but are not required to sign and return the document.
c) None of the above

Q.31

We appreciate the professionalism of our GDI Commercial Representatives. In the event a distributor is PROVEN to have violated the GDI Code of Professional Ethics for Acquiring Commercial Accounts, that GDI representative could: (Module 3 - Video 2) *

a) Permanently lose his/her Commercial Certification, which will also prevent that person from selling commercial quantities of Xp3.
b) Receive a written warning or phone call.
c) Have his/her Commercial Certification suspended
d) All of the above

Q.32

The GDI Guarantee is a tool that may be helpful to you and your client in certain situations. If a company inquires about a guaranteed trial and a GDI Rep wants to pursue the possibilty of getting a trial authorized by Randy, the GDI rep must: (Module 3 - Video 3) *

a) Identify the need(s) the client is looking to prove and determine if there are ways to track a "baseline" of those needs so we can do a "before-and-after" comparison with Xp3. Then the GDI rep completes the GDI Trial Registration Form and sends it to tom@partnerwithgdi.com for Randy to review. The GDI rep understands that a trial is not guaranteed until approved by Randy and he/she receives verification of the approval via email.
b) Identify the need(s) of the client and develop your own customized guarantee to provide to the customer.
c) None of the above

Q.33

Which option below best describes the way we should handle objections from potential clients: (Module 3 - Video 3) *

a) Listen to what they are saying and use phrases like "I understand..." or "I can appreciate..." or "I respect..." because it is important for people to know they are being heard. Then ask clarifying questions to determine what they want or need in order to feel confident in partnering with you and purchasing Xp3..
b) Be respectful when talking to clients, but disagree and confront them when they say something that is incorrect about fuel additives or Xp3.
c) Remember that objections are opportunities for arguing and proving you are right and that you have the facts and documentation to prove it.

Q.34

Which of the following is NOT one of 4 profit stealing sales mistakes made by most sales people: (Module 3 - Video 2) *

a) Not asking for testimonies and referrals
b) Failing to follow up
c) Having various quantities of Xp3 on hand to sell to customers
d) Failing to schedule or ask for repeat orders
e) Not having enough leads

Q.35

True or False: A portion of every purchase is donated to Fuel Hope where we partner with organizations like Trucker's Against Trafficking to rescue victims of human trafficking, (Module 3 - Video 4) *

a) True
b) False

Thank you again for completing this questionnaire! We will contact you shortly with information regarding the questionnaire and the next steps to complete the certification process. As always, if you have any questions, please contact Tom Spudic at tom@partnerwithgdi.com